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Terms & CONDITIONS

General info

Helsingør // November 2020

These Terms and Conditions (“Terms,” “Terms and Conditions”) govern your relationship with https:// https://frameworks.gallery website (the “Service”) operated by Frameworks Gallery I/S (“us,” “we,” or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

PURCHASES
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties to facilitate the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Your payment will be withdrawn as soon as we’ve sent your order.

AVAILABILITY, ERRORS, AND INACCURACIES
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable. We may experience delays in updating information on the Service and in our advertising on other web sites.

We can not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CONTESTS, SWEEPSTAKES, AND PROMOTIONS
Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

ACCOUNTS
When you create an account with us, you must provide us with accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity, or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality will remain the exclusive property of Frameworks Gallery I/S and its licensors. The Service is protected by copyright, trademark, and other laws of both Denmark and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Frameworks Gallery.

LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by Frameworks Gallery I/S.

Frameworks Gallery has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Frameworks Gallery I/S shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

TERMINATION
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may discontinue using the Service.

LIMITATION OF LIABILITY
In no event shall Frameworks Gallery I/S, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

DISCLAIMER
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Frameworks Gallery its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

GOVERNING LAW
These Terms shall be governed and construed following Denmark’s laws, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, these Terms’ remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

CHANGES
At our sole discretion, we reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

CONTACT US
If you have any questions about these Terms, please contact us.

RETURNS & EXCHANGES
We offer a 14-day refund (excluding shipping costs) upon receipt of the package if you change your mind. Christmas gifts can be returned/exchanged until January 15.

The items must be returned in original condition and the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns that do not fulfill these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns and exchanges happen at your own risk and own expense (shipping costs are to be paid by you). If any items arrive back to us damaged, we can only offer a 50% refund, excluding shipping costs and return costs, if we have arranged the return shipment.

Please contact us at info@frameworks.gallery  before returning any items, and remember to state your order number and relevant contact information in the e-mail.

WARRANTY
A 2-year warranty is granted on products following the Danish Procurement Act. The warranty applies to all errors in the fabricated product.

Complaints concerning errors and omissions must be notified to the Frameworks Gallery promptly after receiving the goods. Here, max. Two months is seen as a reasonable time unless otherwise agreed. We refund reasonable shipping costs.

The complaint waives for improper or unusual operation/use of the product.

Upon return, the company is contacted:

Frameworks Gallery

Nationernes Alle 11

3000 Helsingør

E-mail: info@frameworks.gallery

Prices & Payments

All prices are in Danish Kroner (DKK) and Euro (€) including 25% VAT.
There are no fees when using credit cards. The price stated upon ordering is your current price.

The following ways of payment can be used:
Dankort and Visa Dankort
Visa and Electron
MobilePay
Mastercard
Maestro
JCB

FrameWorks will not withdraw payments from the cardholder’s card before the posters are sent from our warehouse.

Shipping

All orders are shipped from Roskilde, Denmark With our standard shipping we use DHL as shipping partner and the final delivery will be made by your local postal service. If you select Express Shipping, DHL will make the final delivery worldwide.

Delivery times 
We dispatch all orders within 1-2 business days.

Standard shipping: 
– Europe: 2-6 business days 
– Rest of the world: 5-12 business days.

* Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need more exact delivery time for your country/city.

If you are not home upon delivery 
If you have selected standard shipping and if you are not home upon delivery, your package will instead be delivered to a post office near you, so that you can collect it at a later time. Your local postal service will advice you about this. With Express shipping DHL will call you to arrange further about a second delivery attempt or pick-up.

Deliveries outside the European Union 
Please be advised that local taxes and import duties may apply and is not included in the shipping costs.

Privacy Policy

Data privacy is of high importance for FrameWorks Gallery and we want to be open and transparent and therefore have a policy setting of how your personal data will be processed and protected.

Controller of your personal data:
The Danish company, FrameWorks Gallery ApS, is the controller of the personal data you submit to us and responsible for your personal data under the applicable data protection law.

FrameWorks Gallery
Nationernes Alle 11
3000 Helsingør
Denmark

Companies register: FrameWorks Gallery
CVR nr. 41084871

Where do we store your data:
FrameWorks Gallery is committed to protecting your privacy. All information provided by you is gathered securely through the SSL (Secure Sockets Layer). An SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the Internet. Only PBS (your bank) has access to your information.

Access to your data:
Your data may be shared within FrameWorks Gallery. We never pass on, sell or swap your data for marketing purposes to third parties outside FrameWorks Gallery.

Legal ground for processing:
For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

Your rights:
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact FrameWorks Gallery that will provide you with your personal data via e-mail.

Right to portability:
Whenever FrameWorks Gallery process your personal data based on your consent or agreement, you have the right to get a copy of your data. This only includes the personal data you have submitted to us.

Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a FrameWorks Gallery account, you can edit your personal data under your account.

Right to erasure:
You have the right to erase any personal data processed by FrameWorks Gallery at any time except for the following situations:

*you have an ongoing matter with Customer Service.
*you have an open order which has not yet been shipped or partially shipped.
*you have an unsettled debt with FrameWorks Gallery, regardless of the payment method.
*your debt has been sold to a third party within the last three years or one year for deceased customers.
*your credit application has been rejected within the last three months.
*if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* following the instruction in each marketing mails.

Right to restriction:
You have the right to request that FrameWorks Gallery restricts the process of your personal data under the following circumstances:

*if you object to process of your personal data, against FrameWorks Gallery’s legitimate interest, FrameWorks Gallery shall restrict all processing of such data, pending the verification of the legitimate interest.

*if you claim that your personal data is incorrect, FrameWorks Gallery must restrict all processing of such data pending the verification of the accuracy of the personal data.

*if the processing is unlawful you can oppose the erasure of personal data and insted request the restriction of the use of your personal data.

*if FrameWorks Gallery no longer needs the personal data but it is required according to defending legal claims.

How to pursue your rights:
We take data protection very seriously and therefore handle your requests in relation to your rights stated above. You can always reach us at info@frameworksgallery.dk

Updates to our Privacy Notice:
We may need to update our privacy notice. The latest version is always available on our website https://frameworks.gallery/.

We will communicate any material changes to the privacy notice, for example the purpose of why we use your personal data, the identity of the controller or your rights.